Open to opportunities · Ahmedabad, India

Building systems
that scale.

Computer Science student at BITS Pilani. Operations leader turned aspiring infrastructure engineer. Passionate about reliability, automation, and the systems that keep everything running.

View Projects → Download Resume Contact
hiten@devbox ~ zsh
whoami
hiten — CS student · ops lead · infra explorer
cat focus.yaml
current_role: "Team Lead, Surveillance Operations"
studying: "BCS @ BITS Pilani"
building_toward: "DevOps & Infrastructure Engineering"
interests: [ Linux, Docker, Cloud, Automation, Reliability ]
uptime
systems nominal · always learning

Operations-driven.
Engineering-focused.

I'm Hiten — a Computer Science student at BITS Pilani with a genuine interest in how systems work at scale. My path into engineering didn't start in a classroom; it started in high-responsibility operational environments where I had to think clearly under pressure and coordinate moving parts in real time.

Working in the surveillance industry, I led a team handling remote monitoring operations, intercom surveillance systems, and incident escalation across multiple client sites. Managing uptime expectations, coordinating responses in real time, and communicating with stakeholders under pressure gave me an operational intuition that most CS students don't get from textbooks alone.

That experience reshaped how I think about infrastructure. Reliability isn't a feature — it's a discipline. When systems fail, people notice immediately. That reality made me deeply curious about the engineering that prevents failure: monitoring, automation, redundancy, and well-designed processes.

I'm now actively building toward DevOps and cloud infrastructure engineering — learning Linux internals, containerization, CI/CD pipelines, and cloud fundamentals while finishing my degree. I care about building things that are boring in the best way: reliable, observable, and maintainable.

Location
Ahmedabad, India 🇮🇳
Education
BCS · BITS Pilani
Status
Open to Work
Focus
DevOps Cloud SRE
Background
Surveillance Ops Team Lead
Interests
Linux Automation Reliability Systems
Network
2,000+ LinkedIn connections

Real-world surveillance operations
under sustained pressure.

Mission-critical monitoring, incident response, and team coordination — the kind of operational experience that builds genuine systems intuition.

Team Lead — Surveillance Operations
Surveillance Industry
2018 – Present

Leading teams in mission-critical remote surveillance operations since 2018 — over 7 years of managing real-time monitoring systems, intercom networks, and incident response workflows across multiple distributed client sites. Operated in environments where accuracy and uptime were non-negotiable, and where operational failures had immediate, visible consequences.

  • Supervised real-time remote monitoring across distributed surveillance systems covering multiple client sites simultaneously
  • Owned end-to-end incident escalation workflows — triaged alerts, assessed severity, coordinated response, and communicated outcomes under time pressure
  • Maintained continuous monitoring coverage across intercom and camera systems, minimising downtime and ensuring SLA-level reliability
  • Developed shift handover documentation, briefing protocols, and incident reporting standards that improved team consistency
  • Trained and onboarded junior operators on monitoring procedures, escalation logic, and client communication best practices
  • Acted as the primary liaison between operations and client stakeholders — translating technical incidents into clear, actionable updates
  • Identified recurring process gaps and proposed workflow improvements that reduced response lag and increased throughput
  • Operated under sustained pressure in environments where system awareness, composure, and decision speed directly impacted outcomes
Surveillance Systems Remote Monitoring Incident Response Team Leadership Intercom Networks Operational Reliability Client Communication Process Design
CS Engineering Student
BITS Pilani
2023 – Present

Pursuing a Bachelor's in Computer Science while simultaneously building hands-on experience in DevOps tooling, systems administration, and infrastructure concepts through self-directed learning and personal projects.

  • Studying core CS fundamentals including data structures, algorithms, operating systems, and networking
  • Self-teaching Linux system administration, containerization with Docker, and CI/CD pipeline design
  • Exploring AWS fundamentals and cloud infrastructure architecture patterns
  • Active participation in technical communities, campus events including APOGEE 2026 at BITS Pilani
Computer Science Self-Learning Linux Docker Cloud Fundamentals

The technical stack
I'm building with.

🏗️
DevOps & Infrastructure
Linux
Docker
Git & GitHub
CI/CD Concepts
AWS Fundamentals
Networking Basics
Monitoring Concepts
💻
Programming
Python
JavaScript
Bash Scripting
TypeScript
HTML / CSS
SQL
🎯
Operations & Systems
Incident Management
Team Leadership
Logistics Coordination
Operational Monitoring
Process Optimization
Client Communication
🛠️
Tools
VS Code
GitHub
Figma
Notion
Terminal / Shell
Postman

Engineering experiments
and infrastructure builds.

A growing collection of work focused on systems, automation, and infrastructure — from conceptual explorations to deployed tools.

🧠
Concept

Cognition Clock

An analytical project exploring cognitive tracking through data visualization and structured systems thinking. Maps cognitive states against time, environment, and decision quality — a human-centered systems design exercise grounded in epistemic clarity.

Python D3.js Data Visualization Systems Design
🚀
Live

Portfolio Infrastructure

The deployment architecture powering this site — from DNS configuration and hosting setup to GitHub Actions CI/CD and performance optimization. Documented as an infrastructure case study with a reproducible architecture diagram.

GitHub Actions Cloudflare DNS HTML/CSS/JS Performance
📊
Planned

Linux Ops Dashboard

A self-hosted system monitoring dashboard for Linux servers. Aggregates CPU, memory, disk, and network metrics with alerting thresholds — built to explore observability tooling from the ground up.

Python Bash Prometheus Grafana
🐳
Planned

Docker Lab: Zero to Prod

A documented series of containerization experiments — from simple Dockerfiles to multi-container compose setups and basic orchestration. Designed as a learning-in-public infrastructure journal.

Docker Docker Compose Bash Networking

Learning with intention.

Bachelor of Computer Science
BITS Pilani
2023 – Present

Studying core computer science foundations while pursuing a parallel track of self-directed infrastructure and systems learning. The program provides theoretical grounding in algorithms, operating systems, and networking — which I actively connect to practical DevOps tooling and real-world operational patterns.

Data Structures OS Fundamentals Networking Algorithms Systems Design
Self-Directed Infrastructure Track
Continuous Learning
2024 – Present

Alongside formal coursework, building a structured learning roadmap toward DevOps and cloud engineering. Working through CompTIA Linux+, Docker fundamentals, AWS Cloud Practitioner, and networking concepts — with a focus on building things, not just consuming content.

Linux+ Docker Fundamentals AWS Cloud Practitioner Networking Basics CI/CD Concepts

Thinking out loud
about systems and technology.

Systems Thinking
Why Operational Experience Makes Better Engineers
Running a real-time surveillance operation taught me more about incident response and reliability than any textbook. Here's what translates directly into infrastructure engineering.
5 min read Coming Soon
DevOps
My Linux Learning Journey: 90 Days In
A running log of what I've learned, what confused me, and how I'm thinking about the path from "can use a terminal" to "understands systems administration."
7 min read Coming Soon
Infrastructure
The Economics of Reliability: Why Uptime is a Business Problem
From monitoring yards at Live Patrol to reading about SLAs and error budgets — I've started seeing reliability as an organizational discipline, not just a technical one.
6 min read Coming Soon
Technology & Society
Epistemic Humility in Technical Work
The most dangerous thing in engineering is confident ignorance. Some reflections on building a practice of knowing what you don't know — and designing systems accordingly.
4 min read Coming Soon
Automation
What Makes a Good Runbook: Lessons from Ops
Before I knew what a runbook was, I was writing them — just without the vocabulary. What operational coordination taught me about documentation as infrastructure.
5 min read Coming Soon
Career
Transitioning from Operations to Engineering: A Realistic Map
Not a success story — yet. A honest look at what the transition actually involves, what skills transfer, what gaps exist, and how I'm thinking about bridging them.
8 min read Coming Soon

Let's build something
worth running.

"Open to opportunities, collaborations, and meaningful conversations around systems, infrastructure, and technology."